Email

[email protected]

Opening Hours

Mon - Fri: 7AM - 7PM

Since 2020, online Casino Bollywood has been attracting a variety of gambling activities and responsive customer service. Technical support specialists of the gaming club solve the issue of any complexity: from the standard technical problems to difficulties in registration. In addition, support service Bollywood Casino consulting gamblers, helping to navigate the bonus policy and the general rules of cooperation.

What questions does support service solves?

Casino Bollywood support team solves problems:

  • with registration or logging into an active game profile;
  • with the launch of a slot machine or other software;
  • arising during verification of documents in the process of verification;
  • withdrawing money or making a deposit;
  • at activation of bonuses;
  • limitations on participation in lotteries, tournaments and other bonus accruals.

Before contacting the Bollywood Casino hotline, you should read the “Terms and Conditions” of the gaming club and the “FAQ” section. (Frequently Asked Questions). Most of the reasons depend on breaches of the terms and conditions and the ways to solve them are described in the FAQs. In order to get an active link to a working casino mirror, you should contact the live chat support or call the Bollywood hotline.

How do I contact technical support?

Bollywood online casino pursues modern working trends, so it provides support for users in popular messengers Viber and Telegram. You can also ask questions in live chat, the form of which is available on the official website of the gaming club. For serious questions, you should use the feedback form by e-mail: [email protected]
The application is considered within three working days, as managers study the documents provided, look through the player’s activity history and contact third-party services (bank, casino administration, etc.).

Correctly contacting support

To contact a customer support specialist through live chat, you should:

  • Go to Bollywood Casino’s official website or its working mirror.
  • Click on the “Support” button on the right.
  • Enter your name.
  • In the “Message” to describe the problem.
  • Click on “Send”.

The first freed adviser will solve the problem and give you advice on further actions in 1-2 minutes. Online chat is available in the mobile version and application of the game club. To encourage a specialist, you should select a badge with their name, picture and leave a tip, a review. Reviewing the ratings improves the service and motivates the tech support team to work qualitatively and quickly.

To contact via Viber or Telegram:

  1. Add your phone number to your smartphone contacts or add the bot to your channel list.
  2. Describe your problem (you can attach photos, screenshots, etc.).
  3. Wait for a reply from a specialist and instructions.

Bollywood Casino hotline managers provide help in Indian, English and any language you choose immediately after connection. Duration of problem solving – no more than 5 minutes, depending on call time and server load. Money issues, problems with verification and access to personal cabinet can be solved via e-mail by providing:

  • a full description of the problem;
  • username (login), e-mail you specified during registration and ID;
  • screenshots, electronic receipts, scans of documents, etc.

We will solve the problem within 3 working days, excluding holidays, technical maintenance and heavy traffic.

Win at Bollywood casino. Possible problems

A popular problem communicating with Bollywood support service is technical problems, incorrect operation of the site. About the workload of the server and specialists, the system warns in advance. The same applies to the timing of consideration of the question asked. It is important to pay attention to the helpdesk working hours, which are distributed to support Bollywood by phone and e-mail.

The other options of communication are available around the clock. It is worth noting that the support team does not provide advice to unregistered users. In the priority of managers – active players, members of the bonus program and those who comply with all the rules established by the administration of the game club.